Shipping Policy

We offer free & discreet worldwide shipping. Our goal is to ensure that the items are delivered to our customers as quickly as possible.

Country or Region Shipping Method Ships From Shipping Time Shipping Fee
United States UPS US warehouses 3-5 Business Days Free
United States DHL/FedEx China 8-15 Business Days Free

EU Countries

DHL European warehouse 3-5 Business Days Free

Asian Countries

4PX/FedEx China 6-10 Business Days $19
United Kingdom, Canada, Australia, and Other countries 4PX/FedEx China 6-15 Business Days $49

 

EU Countries:  Germany, France, Italy, Austria, Netherlands, Spain, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden.

It’s an estimated delivery time. Exceptions may extend this time frame (like a holiday, snowstorm, rainstorm, or COVID-19, etc.)

Check and Accept Your Package
You must inspect every item to check if there is any damage upon arrival of the package. If the package box has been corrupted when you see it, take a photo or video to file a claim with the shipping carrier. It is recommended that you open each unit and examine it, even if the cartons look fine from outside. If you find any damage, take some pictures or videos. Sometimes we also need your help to file a claim with the shipping carrier if the doll is damaged while shipping.

FREE SHIPPING

Fast shipping and free shipping on all US order

SUPPORT 24/7

Contact us 24 hours a day, 7 days a week

30 DAYS RETURN

Simply return it within 30 days for an exchange.

100% PAYMENT SECURE

We ensure secure payment with PEV

Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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